Job Description

Lead Dispatcher | Chicago, IL | Direct Hire or Temp-to-Hire

Compensation: $85,000 base

About the Role
Our client, an established Chicago building materials supplier, is looking for a Lead Dispatcher to run day-to-day delivery operations. In a lean, hands-on company, this person is the operational hub: scheduling and leading a union driver team and reporting directly to the CEO. If you want a role with real ownership and a direct line to leadership, this is it.

What You’ll Do

• Schedule and manage a driver team day to day. Most deliveries are prescheduled, and the rest require real-time scheduling and adjustments.
• Lead drivers directly by holding driver meetings, coaching, and handling documentation and write-ups.
• Coordinate across a mixed fleet, including flatbed, dump, and concrete trucks.
• Work with in-house mechanics when a truck needs a road repair.
• Keep accurate delivery logs and make sure orders are invoiced correctly.
• Communicate delivery status and timing to customers as needed.
• Help roll out a new ERP and dispatch system this spring, including geofencing, real-time status updates, driver phone integration, and e-signature capability.

What You Bring

• At least five years of dispatch experience.
• A manager’s mindset: comfortable leading drivers, giving direct feedback, and working with a union workforce.
• Experience with an ERP system and dispatch software, and comfort learning a new one.
• Strong recordkeeping and attention to detail.
• Experience in building materials, construction supply, plumbing or roofing supply, concrete, or a similar delivery-fleet environment is a plus.
• DOT familiarity or a driving background is a plus.
• Must live close to the office in Chicago.

Schedule

• Monday through Friday, 6:30 AM to 3:00 PM, with an early start to match the drivers.
• Busy season runs March through November, with two Saturdays a month (6:30 to 11:30 AM) from April through November.

If you’re a proactive logistics professional who enjoys coordinating moving parts, leading drivers, and ensuring outstanding customer service, we’d love to hear from you.

Job Tags

Permanent employment, Temporary work, Work at office, Monday to Friday

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