Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Internal Communications based in United States. The Director, Internal Communications will shape and lead organization-wide communications that strengthen employee engagement, culture, and alignment with strategic priorities. This role will partner closely with senior leadership, People and Culture, Marketing, and other cross-functional teams to ensure employees receive clear, timely, and meaningful information. The position combines communications strategy, storytelling, change management, employee engagement, and event leadership in a fast-paced professional services environment. You will advise leaders through organizational change, sensitive communications, and firm-wide initiatives while helping connect brand identity with workplace culture. The role will also oversee internal communication channels, employee events, newsletters, town halls, surveys, and listening initiatives. Success in this position requires strong judgment, exceptional writing and relationship-building skills, and a thoughtful approach to equity, inclusion, and organizational culture. Accountabilities: - Develop and execute forward-thinking internal communications strategies that support organizational initiatives, reinforce business priorities, and ensure employees receive timely, engaging, and relevant information. - Partner with senior leaders and cross-functional teams to provide strategic communications counsel, build alignment, address concerns, and strengthen trust and engagement across the organization.

- Lead communications planning for sensitive or transformative organizational changes, including restructurings, new service launches, and crises, helping stakeholders understand the rationale, implications, and path forward. - Serve as a strategic resource on belonging, anti-racism, equity, and inclusion, incorporating these principles into employee communications, engagement initiatives, and organizational experiences. - Help maintain alignment between internal communications, brand identity, workplace culture, and employee experience, while identifying opportunities to strengthen organizational engagement and employer reputation. - Lead strategy and execution for firm-wide employee engagement and team-building initiatives, including all-staff conferences, leadership retreats, town halls, and other events, managing stakeholders, communications, timelines, logistics, and execution. - Create and oversee content across internal communication channels, including newsletters, marketing digests, employee platforms, surveys, listening sessions, Slack, and other digital or print communications, using feedback and engagement trends to identify opportunities for improvement. - Drive storytelling, recognition, and employee-focused communications that highlight the impact of teams and individuals and contribute to a strong sense of connection and shared purpose. Requirements: - Bachelor’s degree in communications, public relations, marketing, journalism, or a related field, combined with at least 7 years of professional communications experience, ideally within the nonprofit or professional services sector. - Exceptional storytelling, writing, editing, grammar, and verbal communication skills, with the ability to translate complex information into clear and compelling messages for diverse audiences. - Strong active listening and interpersonal skills, with the ability to communicate with clarity, candor, authenticity, and empathy while engaging effectively with people at all levels of an organization. - Demonstrated experience developing and executing communications strategies for organizational change, navigating ambiguity, anticipating stakeholder needs, and supporting the adoption of new strategies, structures, processes, programs, or ways of working.

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