Care Coordinator Job at Gastro Health, Acton, MA

  • Gastro Health
  • Acton, MA

Job Description

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidity growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package
  • $500 sign on bonus

Duties you will be responsible for:

  • Handle all administrative tasks and duties for the physician/provider
  • Serve as the liaison or coordinator for the patients medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physicians schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures and follow-up appointments
  • Obtains all authorizations for procedures and tests
  • Call patient to confirm procedures a week in advance
  • Schedule follow-up appointments including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Logging and tracking of results 
  • Request medical records from doctors and hospitals
  • Returns patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews in-box tasks daily
  • Contact patients with test results
  • Reschedules appts as needed
  • Sends history and physical forms to outpatient facility
  • Other duties as assigned

Minimum Requirements:

  • 2+ years experience in healthcare administration roles
  • High school diploma or GED equivalent
  • Organization skills are a must
  • Medical terminology knowledge/EPIC

We offer a comprehensive benefits package to our eligible employees:

  • Medical 
  • Dental 
  • Vision 
  • Spending Accounts 
  • Life / AD&D 
  • Disability 
  • Accident 
  • Critical Illness 
  • Hospital Indemnity 
  • Legal 
  • Identity Theft Pet 
  • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees 
  • Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees 

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here ( to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

Job Tags

Full time, Local area, Relocation package, Monday to Friday, Afternoon shift

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