Job Description

Job Description

The Executive Director will be responsible for developing and optimizing Authorization Risk Management strategies, policies, practices and controls for Chase Business Cards.  The Director will ensure that these strategies drive strong financial performance, achieve loss mitigation objectives, and enable strong risk controls.  The Director will meet regularly with leadership of Risk Management, Finance, Lending, and the Card Business Units.  In addition, they will interact regularly with internal constituents and external regulators to review Risk Management practices. 

Specifically, the Risk Director will:

• Drive risk strategy and innovation working with cross functional teams and partners
• Develop and implement decision rules for overlimit and delinquent authorizations, including cash line thresholds
• Develop and manage business exposure strategies, including waterfall revenue across all portfolio treatment
• Collaborate with senior leaders to drive strategic initiatives and influence key decisions
• Lead inclusively, with purpose and integrity, and strong focus on continuous professional development and talent management
• Sit at the Portfolio Management Risk leadership table for Business Card
• Work with other areas of Risk, Lending and IT to support the launch of risk strategies and capabilities with an emphasis on strong testing and controls, while keeping customer experience at top of mind
• Mange risk strategies to drive financial performance and risk mitigation improvements while innovating to ensure optimal strategy performance
• Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations

  Qualifications:

The role requires a deep understanding of the card business.  Specific qualifications include:

• Bachelor's degree in a quantitative discipline from an accredited college/university required; Master’s degree preferred
• Minimum 5 years of experience leading a proficient analytic organization
• Minimum 10 years of experience in the consumer/business lending industry
• Strong knowledge and understanding of Consumer and Business Credit laws and regulations
• Proven ability to develop effective controls and manage risk
• Excellent communication and interpersonal skills
• Display expertise in exposure management and risk mitigation strategies
• Proven ability to evaluate the business climate, anticipate change and develop compensating strategies
• Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities
• Demonstrated leadership in solving business problems through structured analytics
• Strong project management skills and attention to detail to deliver new strategies in a complex decision technology environment

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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